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Test and Trace Self-Isolation Support Payment

About this form

On 20 September, the Government announced a new national Test and Trace Support scheme which started on 28 September 2020 for certain people who are required by law to self-isolate. If you have been told by the NHS to self-isolate, either because you have tested positive for coronavirus COVID-19 or you have been in contact with someone who has tested positive, you may be entitled to some financial support during your self-isolation period.

From 11 January 2022, people who receive positive lateral flow results for COVID-19 are required to self-isolate immediately and are not required to take a confirmatory PCR test. This is a temporary measure while COVID-19 rates remain high across the UK. However, if you wish to apply for a Test and Trace Support Payment, you are still required to book a PCR test.

Find out more about the Test and Trace Support Payment scheme on GOV.UK

From 8 March 2021, the scheme was expanded so parents or guardians who are not legally required to self-isolate can apply for a Test and Trace Support Payment or discretionary payment if they need to take time off work to care for a child or young person who is self-isolating.

Eligibility from 14 December 2021

From 14 December fully vaccinated adults and young people who have been identified as the contact of a COVID-19 case do not need to self-isolate but should take a NHS lateral flow test every day for seven days. The following groups are eligible to take part in daily testing if they have been identified as a close contact of a confirmed COVID-19 case:
- fully vaccinated household and non-household adult close contacts.
- contacts who have taken part in, or are currently part of, an approved COVID-19 vaccine trials.
- contacts who are unable to get vaccinated for medical reasons.
- contacts who are between the ages of 5 and 18 years and 6 months.

As these individuals do not have to self-isolate, they (or their parents and guardians, in the case of young people) will be ineligible for a test and trace support payment (TTSP) unless they test positive for COVID-19. If someone is eligible for daily testing and chooses not to take part, they will not be eligible for TTSP.

Adult contacts who are not fully vaccinated will still be required to self-isolate, so will not be able to take part in daily testing. They will therefore be eligible for TTSP. The exception to this is unvaccinated adult contacts who are taking part in an approved workplace daily contact testing scheme. These contacts will not be eligible for TTSP unless they test positive for COVID-19.

If you test positive for COVID-19: If you are fully vaccinated and test positive for COVID-19 you will still need to self-isolate so you may still be eligible for TTSP. Children who test positive for COVID-19 will still need to self-isolate so their parents and guardians may still be eligible for TTSP if they need to stay home and look after a child that has tested positive. You will only be eligible for a support payment if you test positive for COVID-19 on a PCR test.

How much financial support will be provided?

People required by law to self-isolate may be entitled to a lump sum payment of £500 to cover their period of isolation. The payment is for people who are:
- employed or self-employed on lower incomes, and
- cannot work from home, and
- will lose income from their employment because they are required to self-isolate and cannot work from home.

Please complete this form if you think you may be eligible for a Test and Trace Support payment. You can apply up to 42 days after your period of self-isolation starts. This form will collect the information we need so that we can check whether you are eligible for a £500 payment.

Before you start

You will need the following information to complete this form:

A copy of your latest bank statement (issued within the last two months). This must be for the account you would like your support paid into. If your wages are paid into your bank account, you will also need a bank statement which shows your wages.

Proof of your earnings. If you are employed, this means your most recent payslip. If you are self-employed, this could be a recent business bank statement (issued within the last two months), your most recent set of accounts or evidence of your self-assessment returns.

Your National Insurance number.

Proof of your unique NHS Test and Trace Account ID. If you test positive for coronavirus, or are told to self-isolate by contact tracers, you will be provided with an NHS Test and Trace Account ID. If you have been told to self-isolate by the NHS COVID-19 app, you will need to follow some additional steps to request your NHS Test and Trace Account ID. In either case you must have completed the contact tracing journey, including completing all the steps you are asked to follow.


IMPORTANT: If you are claiming as a parent or guardian of a child or young person, you are not required to have a Test and Trace account ID for yourself. Instead you will need to provide:

• The name and age of the child who is self-isolating

• That child's education or care setting and year group including an email or phone number for the setting

• And either:

        ◦ the child's eight-digit NHS Test and Trace ID number. This is for parents and guardians of children or young people who have received a notification directly from NHS Test and Trace telling them to self-isolate, or

        ◦ a communication from the child or young person's education or childcare setting confirming that they have to self-isolate. This is for parents and guardians of children or young people who have been told to self-isolate by their education or childcare setting because they have been identified as a close contact of someone who has tested positive, or

        ◦ a screenshot of a young person's NHS COVID-19 App notification telling them to self-isolate AND evidence that the young person has an Education, Health and Care Plan. This is for parents or guardians of young people aged 16-25 who have additional support needs and who have been notified to self-isolate by the NHS COVID-19 App


If you have been told by the NHS to self-isolate, you must apply as a person who is self-isolating. This includes if you have been told to self-isolate because your child has tested postive for Coronavirus. Please do not claim as being a parent or guardian of a young person who is self-isolating if you are able to make a claim in your own right.

Start a form

Click on the Start button below to start your application for a Test and Trace Support payment.